Terms of Use

Please read these Terms and Conditions carefully

By accessing this site and any pages thereof, you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this site, or any pages thereof.

COPYRIGHT © Emirates NBD London Branch 2017. ALL RIGHTS RESERVED

The content of this site, including without limitation, text, graphics, links or other items are owned by Emirates NBD London Branch unless otherwise indicated, and is protected by copyright.


The information and materials available on this site, including any information on products and services, are general information, and are subject to change without notice. Nothing in this site shall be construed as an offer to engage in any transaction, nor does it constitute an investment, legal, tax or other advice, nor is to be relied upon in making an investment or other decisions. You should obtain relevant and specific professional advice before making any investment decision. Your eligibility for particular products or services is subject to final Emirates NBD London Branch determination and acceptance.


The information and materials contained in this site, including without limitation, text, graphics, links or other items are provided "AS IS", "AS AVAILABLE". Although Emirates NBD London Branch has taken all reasonable care in producing the information available on this site, the Bank does not represent or warrant that the information or materials available on this site are free from errors or omissions or is suitable for your intended use, and expressly disclaims liability for errors or omission in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, fitness for particular use, merchantability, and freedom from computer virus, is given in conjunction with such information and materials.


In no event will Emirates NBD London Branch be liable for any damages, including but not limited to, direct or indirect, special, incidental, or consequential damages, losses or expenses arising out of or in connection with this site or use thereof, or incurred as a result of any failure of performance, omission, error, defect, delay in operation or transmission, or system failure, even if Emirates NBD London Branch is advised of the possibility of such damages, losses or expenses.


This site may contain links to other websites operated by third parties. The content, accuracy, opinions expressed, and the other links provided by these resources are the responsibility of the respective website operators and owners, and are not reviewed, verified, monitored, or endorsed by Emirates NBD London Branch. Emirates NBD London Branch accepts no responsibility or liability for any loss as a result of you acting or refraining from acting in reliance upon the content of other websites accessed through this site.


All information submitted to Emirates NBD London Branch via this site shall be deemed and remain the property of Emirates NBD London Branch who shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information provided by a visitor to this site. Emirates NBD London Branch shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by Emirates NBD London Branch having the direct customer relationship or as otherwise specifically agreed or required by law.

These Terms of Use are governed by and interpreted in accordance with English law and the courts of England will have non-exclusive jurisdiction in respect of any dispute which may arise.

Emirates NBD London Branch is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.


Emirates NBD London Branch reserve the right to share your information with other entities in the Emirates NBD Group and with affiliates, as well as with the Group’s agents and service providers as permitted by law. It will not otherwise share your personal information with external third parties without your consent, except where required or permitted by law.

When making the disclosures referred to above, Emirates NBD London Branch may transfer your information to countries which have a lower standard of data protection than in your home jurisdiction. Wherever practicable, however, it will require the recipients to provide an appropriate level of protection for your information.


Emirates NBD London Branch will only retain information about you for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or internal policy requirements. However, if a website visitor wants his or her personal data removed from its databases, it will delete their information upon written request, so long as permitted by legal and regulatory rules.

Records shall include the recording of telephone conversations or electronic communications relating to, at least, transactions concluded in the provision of client order services that relate to the reception, transmission and execution of client orders.

Such telephone conversations and electronic communications shall also include those that are intended to result in transactions concluded when dealing in the provision of client order services that relate to the reception, transmission and execution of client orders, even if those conversations or communications do not result in the conclusion of such transactions or in the provision of client order services.

Orders may be placed through other channels, however such communications must be made in a durable medium such as written correspondence, faxes, emails or documentation of client orders made at meetings. In particular, the content of relevant face-to-face conversations with a client may be recorded by using written minutes or notes. Such orders shall be considered equivalent to orders received by telephone.

The records kept in accordance with these requirements shall be provided to the client involved upon request and shall be kept for a period of seven years and, where requested by the competent authority, for a longer period.


Emirates NBD London Branch may use “cookies” to enhance your user experience while visiting its website. Further information about how Emirates NBD London Branch uses “cookies” is available here.


The terms of this notice may be revised from time to time and are subject to any particular contractual terms you have entered into with Emirates NBD London Branch. It is not applicable to any internet websites controlled by third parties not affiliated with the Emirates NBD Group that this website may link to. You should therefore review the privacy policy on any such third party websites in order to understand their privacy practices. Emirates NBD London Branch assume no liability for the contents of such third party websites.


Individuals may have a right to access and correct any information which Emirates NBD London Branch hold about them. If you have questions regarding the collection or use of your personal data or regarding this privacy notice, please contact the Data Protection Officer at the relevant at Emirates NBD London Branch.


Emirates NBD London Branch is covered by the Financial Services Compensation Scheme (FSCS).

The FSCS was set up under the Financial Services and Markets Act 2000 for compensating consumers if firms authorised by the FCA, such as Emirates NBD London Branch, are unable, or likely to be unable, to satisfy claims against them.

Most of the deposits made by a customer with Emirates NBD London Branch benefit from the protection of the FSCS if Emirates NBD London Branch is in financial difficulty. Details of the limits of protection and a list of deposits which are excluded from protection is provided in our FSCS Information Sheet which is available upon request from Emirates NBD London Branch. Further information about the scheme (including the amounts covered and eligibility to claim) is available on the FSCS’s website www.fscs.org.uk

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