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Shopping online can be so much fun. To ensure you shop with confidence, we have partnered with Visa on Verified by Visa and MasterCard on MasterCard® SecureCode™ to bring you
Emirates NBD DoubleSecure.
With Emirates NBD DoubleSecure, enjoy additional security when you shop online at participating online merchants. All you need to do is to enter a one time Authentication Code when you pay with your Emirates NBD Debit Card. This Authentication Code will be sent to you as an SMS on your registered mobile number. Additionally, you will also receive the Authentication Code on your registered email address. This way, even if someone knows your debit card number, they will not be able to complete the transaction without the Authentication Code.
Key benefits of DoubleSecure
- Complete security: Even if your card is misplaced, a purchase at participating merchants cannot be completed without the Authentication Code which will be received by you on your mobile/ email address
- Simple process: The next time you shop at participating online merchants using your Emirates NBD Debit Card, you will be automatically prompted to enter the one time Authentication Code. No need to remember any password
- Free of charge: Emirates NBD DoubleSecure is free for all Emirates NBD Debit cardholders. Enjoy additional security at no cost to you
Shop secure. Shop smart. Shop with Emirates NBD DoubleSecure now!
Important - Mobile number and Email address update
To enjoy additional security with DoubleSecure as well as to receive transaction alerts for all transactions made on your Card, please ensure that your current mobile number / email address is always updated in our records.
What are people asking?
- What is Emirates NBD DoubleSecure?
Emirates NBD DoubleSecure is an online authentication tool to give you an added security feature and peace of mind every time you purchase online at any participating Verified by Visa / MasterCard Secure Code merchant's website using your Emirates NBD Debit Card.
This feature ensures that only you can complete an online transaction using your Emirates NBD Debit Card by requiring you to enter a one-time Authentication Code sent to your registered mobile number and/ or email address, every time you make an online transaction on participating websites.
Participating websites can be identified by the Verified by Visa / MasterCard Secure Code logos that will be displayed on the payment page. This helps in minimizing risk of fraudulent online transactions on your Card.
This additional security feature is offered at no cost to you.
- How does Emirates NBD DoubleSecure work?
Emirates NBD DoubleSecure provides you with a one-time Authentication Code to protect your online transactions.
- Select the goods or services you want from a Verified by Visa/ MasterCard ® SecureCode™ certified online store and proceed to the payment page
- Enter your Emirates NBD Debit Card number, expiry date, and CVV/CVC in the payment page
- Emirates NBD will then initiate an Emirates NBD DoubleSecure pop-up window on your computer screen
- Enter your DoubleSecure Authentication Code sent as an SMS/Email to the registered mobile number / email address with Emirates NBD to confirm your identity to the merchant
Your payment is authorized and your order is placed. It's that simple!
Emirates NBD offers comprehensive fraud protection, but Emirates NBD DoubleSecure goes a step further, adding an extra layer of security. The service helps prevent unauthorized online use before it happens by confirming your identity with an additional Authentication Code. When you correctly enter your Authentication Code during a purchase at a participating online merchant, you confirm that you are the authorized cardholder and your purchase is then completed. If an incorrect Code is entered, the purchase will not be completed. Even if someone knows your credit or debit card number, the purchase cannot be completed without your Authentication Code at a participating merchant.
- Do I need to register my Emirates NBD Card in-order to benefit from the DoubleSecure protection facility?
Every time you use your Emirates NBD Card for online transactions at a participating MasterCard® SecureCode™ /Verified by Visa merchant, you will automatically be prompted to enter your Emirates NBD DoubleSecure Authentication Code. Just follow the below simple steps:
- Enter your card number, expiry date and CVV/CVC (the 3 digit number on the reverse of your Card) in the payment page.
- An Emirates NBD DoubleSecure Pop –up window will appear on your computer screen and you will be required to enter the 6 digit Authentication Code sent as an SMS and email on your registered mobile number/ email address with Emirates NBD
You are now ready to complete your online purchase with your card while enjoying added protection.
- Can I use Emirates NBD DoubleSecure from any computer?
Emirates NBD DoubleSecure works with just about any computer that's connected to the Internet. There is no special software to install. Once you activate your card, you'll continue to shop as usual, and your Emirates NBD card number will be automatically recognized at checkout. Just enter your Emirates NBD DoubleSecure Authentication Code and complete the regular checkout process. Please be advised software which prevents pop-up windows may interfere with your use of Emirates NBD DoubleSecure.
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About Emirates NBD London
Emirates NBD London Branch is registered in England and Wales under BR014405 and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The information and materials on this site, including any information on products and services, are general information and are subject to change without notice. Please refer to our Terms of Use for further information regarding our use of cookies, the use of this site and the information it contains.
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If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, London has no control over the content.
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If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, London has no control over the content.
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If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, London has no control over the content.
WARNING
You may gain access to details of products, services or information which may or may not be suitable for you.
Do you wish to leave Emirates NBD, London’s website?
If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, London has no control over the content.
WARNING
You may gain access to details of products, services or information which may or may not be suitable for you.
Do you wish to leave Emirates NBD, London’s website?
If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, London has no control over the content.
WARNING
You may gain access to details of products, services or information which may or may not be suitable for you.
Mortgages and coronavirus: information for clients
The mortgage payment holiday facility has now come to an end, however, if you’re struggling to keep up with mortgage repayments due to coronavirus please note the following:
- Please contact your Relationship Manager if you’re struggling to manage your finances
- You shouldn’t cancel your regular payments without speaking to your Relationship Manager first
If you’re finding it difficult to pay your mortgage because of coronavirus, we may be able provide you with support tailored to your individual circumstances. This support may be available if you’re struggling for the first time or if you’ve already had a payment holiday that’s come to an end.
Contact your Relationship Manager as soon as possible if you’re finding it difficult to pay your mortgage. Before agreeing to any support, your Relationship Manager will need to collect information on your circumstances and will give you enough information so you can make an informed decision. It’s important to be open and honest about your financial situation with the Bank, so you can agree an option that is right for you.
It is important that you realise, if you agree to make no, or reduced, payments for a temporary period, the amount you pay in the longer term is likely to increase.